FAQ

A: SplitFire Graphics is a design company that specializes in logo and web design. We offer professional design services with a focus on high quality. SplitFire Graphics also offers prints for business cards, flyers, banners and so much more.

A: We can design a wide range of logos, including corporate, graphical, cartoon, wordmarks, lettermarks, combination marks, emblems, and more. We will work with you to determine the best type of logo for your needs.

A: Our design process typically involves an initial consultation to determine your needs and preferences, followed by 3 samples to choose from and several rounds of revisions to refine the design. We will work with you every step of the way to ensure you are satisfied with the final product.

A: The length of the design process can vary depending on the complexity of the project and the number of revisions required. Typically, the process takes about a week from start to finish. We like to show you the 3 logo design samples within 6 days of payment.

A: Yes, you can cancel your subscription with a 30-day notice. Upon cancellation, you will be billed for one additional month, and then your subscription will cease. Here's how it works:

If you cancel before your next payment date: You will be charged for the upcoming billing cycle plus one more month. For example, if your payment is due on the 5th of each month and you cancel on the 1st, you will be charged on the 5th of this month and the 5th of the next month.

If you cancel after your payment date: You will be charged for the next month's billing cycle only. For example, if you cancel on the 6th, after your payment has been processed, you will only be charged for the next month.

Note: If you are canceling a subscription related to a website, after the final billing cycle post-cancellation, your website associated with the subscription will no longer be active.

A: The time it takes to build a professional website can vary depending on your specific needs and requirements. Generally, it takes up to two weeks to design and develop a professional website. This timeframe includes initial consultations, design, development, and revisions. We work efficiently to ensure your website is up and running as quickly as possible, without compromising on quality.

A: No, we do not handle the trademarking of logos. However, we provide you with all the necessary files and formats of your logo, so you can easily register it for trademark yourself. Our team ensures that you have everything you need to secure your logo’s trademark through the appropriate legal channels.